1. Information We Collect
At Shri Ram Overseas, we collect information to provide better services and enhance your experience with us. This information includes:
- Personal Identification Information: When you contact us, place an order, or fill out forms on our website, we may collect details such as your name, email address, phone number, and other personal contact information.
- Business Information: As a rice manufacturing and exporting company, we may collect business-related details such as your company name, address, tax registration, and other necessary information for completing transactions.
- Usage Data: We automatically collect information about how you interact with our website, such as IP addresses, browser types, pages visited, and the duration of your visit. This helps us improve website functionality and user experience.
- Cookies: We use cookies to track website usage patterns, enhance functionality, and provide a personalized experience for our visitors. You can control cookies through your browser settings.
2. How We Use Your Information
We are committed to using your personal data in a way that benefits your experience with us while respecting your privacy. The information we collect is used for the following purposes:
- Order Processing and Inquiries: We use your personal and business information to process your orders, respond to inquiries, and provide you with the services and products you request. This includes delivering goods, processing payments, and managing logistics related to rice manufacturing and export.
- Communication: We may use your contact information to communicate with you about product updates, offers, services, and any relevant changes to our policies or operations.
- Website and Service Improvement: By analyzing usage data, we improve our website’s functionality, content, and overall user experience to ensure that we meet your needs and preferences effectively.
- Legal Compliance: We may also use your data to comply with legal obligations, such as responding to government requests or enforcing our terms of service.
3. Data Security and Your Rights
We take the protection of your personal data seriously and implement various measures to ensure that your information is secure from unauthorized access, alteration, or destruction. These measures include encryption, secure server protocols, and access controls.
Your Rights: As a data subject, you have certain rights regarding the information we hold about you:
- Access: You can request a copy of your personal data.
- Correction: If your information is inaccurate or incomplete, you have the right to update it.
- Deletion: You can request that we delete your personal information, provided it’s not subject to any legal obligations or contracts.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the instructions in our emails.
We do not sell, rent, or trade your personal data with third parties. However, we may share your information with trusted third-party service providers who assist us in running our website, processing payments, or fulfilling orders. These third parties are bound by confidentiality agreements and are not allowed to use your information for their purposes.